General Terms and Conditions

Our prices are per person/room, including service and statutory VAT. All invoice amounts are net, i.e. without deduction of commissions.
When an event is definitively booked, a reservation fee of 30% of the anticipated order volume is due, which the client must transfer to the Dietrich Bonhoeffer Hotel’s account within one week of accepting the offer.
For group bookings, the client undertakes to provide the complete individual guest data so that the hotel can directly invoice all services used. If this data is not available by the respective check-in of the guest, the organizer is liable for all possibly unpaid and used services of the individual guest.
The following conditions apply to cancellations by the client:
for groups/events with up to 10 rooms/participants:
100% free of charge up to 2 weeks before arrival/event
3 rooms/persons free of charge up to 24 hours before arrival/event
(during trade fair times up to 7 days before arrival/event)
for groups/events with 11 or more rooms/participants:
100% free of charge up to 6 weeks before arrival/event
50% free of charge up to 4 weeks before arrival/event
25% free of charge up to 2 weeks before arrival/event
3 rooms/persons free of charge up to 24 hours before arrival/event
(during trade fair times up to 7 days before arrival/event)
In the event of a later cancellation or no-show, 90% of the accommodation price and 70% of the contractually agreed services will be charged.
The respective cancellations must be made in writing by the conference participant or the client.
It is prohibited to bring your own food and drinks into the building and consume them. In case of violations, a corkage fee will be charged. Cancellations of individual meals are free of charge up to 48 hours in advance; after that we charge a cancellation fee of 30%.
The contracting party is liable for damages caused by a group.